Frequently Asked Questions
You have Questions, We have Answers
Each kit is personalised based on your questionnaire results, so the exact items may vary depending on your productivity style, goals and challenges. Your kit may include a curated mix of planners, journals, habit trackers, sticky notes, pens, desk organisation tools, focus supports, stickers or other productivity items selected to help you build a routine that fits you.
You don’t have to, but we recommend it. The quiz takes 2 to 3 minutes and makes sure you get the kit that actually suits how you work — not just a random pick.
No. You can buy any kit without a membership. The $9.99/month membership is optional and gives you access to the companion app, reminders, short courses to optimise your routine, daily tracking, and exclusive member discounts.
Yes. No lock-in contracts. Cancel anytime through your account settings and you won’t be charged again.
Standard shipping within Australia takes 5 to 8 business days. Express shipping (2 to 3 business days) is available at checkout for $14.95. Free standard shipping on orders over $120.
Contact us within 7 days at hello@methodandmind.com.au with a photo and your order number. We’ll send a replacement at no extra cost.
Yes. All pages are SSL encrypted and payment is processed through trusted providers. We never store your card details.
Contact Us
Email: hello@methodnmind.com.au Response time: We reply within 24 to 48 business hours